OTO Pitstop, M&G Service – Aftersales Digital Experience
A powerful Aftersales solution designed to streamline every step of the service journey; from online booking to customer arrival and final vehicle handover.
Fast, Transparent, and Customer-Centric
M&G Service is fully integrated with the DMS to ensure a fast, transparent, and customer-centric experience inside the service department. From the moment a customer books a service appointment online, through check-in and all the way to final handover, every step is managed digitally and synced with the DMS, eliminating manual errors and improving operational efficiency.